Recover Password

To access this page: On the Sign in page, click Forgot User Name or Password?

The Recover Password page is used to request for a new password in the event that you have forgotten your current password. You must submit your identification details and your request will be processed.

Note: If you have forgotten your user name, please contact the bank.

See Recovering forgotten username and password

 

Field/Button

Description

User ID

The user name used to sign into Seylan Bank Internet Banking

Email

Your email address.

Mobile No.

Your mobile number on which you can be contacted.

Account Type

The type of account you have at Seylan Bank

Account No.

The account number of the account type selected above.

NIC Number

Your national identity card number.

Passport Number

Your passport number.

Driving License Number

Your driving license number.

Security Questions

The details as entered at the time of registering for the online banking account. You must answer all the questions.