Use this procedure to recover your password if you have forgotten it. However, if you have forgotten your username, you need to contact the bank.
If you have forgotten your password, you must enter your personal details and send a request to the bank. The bank will then respond to you with a new password that will enable you to sign in to the application.
You can change this password if necessary.
To recover your password
For field descriptions, see Recover Password
1. On the home page of Seylan Bank, click Forgot Username Password?
2.
On the Recover Password page, enter your personal details and click
Next.
Once your personal details have been verified, the security
questions appear.
3. Answer all the questions as entered at the time of registering for the online banking account.
4. Click Submit.