Use this procedure to pay a bill to a merchant that you have not registered to your user account. You can pay to any merchant that is listed in the application.
To pay a bill, you must select the account from which you are making the payment, specify the merchant details, and select the payment type. You can also register the merchant to your user account if required.
Once you complete this procedure, the bill payment request is verified and then processed on the specified date.
To pay an ad-hoc bill
For field descriptions, see Ad-hoc Bill Payment
1. On the Utility Bills menu, click Ad-hoc Bill Payment.
2. On the Bill Payment page, specify the payment details:
a. Select your account from which you are making the payment.
b. Select the service provider category and name from the respective lists.
c. Enter a reference number for the payment, to identify the merchant payment.
d. Enter the payment amount.
e. If you want to register this merchant, select the Save as Utility Payee check box.
f. Select the payment type for the transfer as follows.
•To transfer immediately, click Immediate.
•To transfer on a pre-define date, click Future Date. Then enter the date in the field that appears.
g. Click Proceed.
3.
Confirm the payment: Enter the one-time password and click
Submit.
Once you confirm the transaction, the transaction summary page
appears.
4.
Optional: On the transaction summary page, click the Download 
button to save the page as a
PDF.
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Subsequently, you can check the Payment History page to view the status of the utility payment. See Viewing the payment history |
