Mailbox

To access this page: On the User Messages menu, click Mailbox

The Contact Us – Inbox page is used to view the messages that you have sent to the bank and the responses received from the bank. Messages from the bank will be displayed only if you have selected the response type as Inbox, when sending a message to the bank.

See Viewing sent, received  messages

 

Field/Button

Description

Date

The date the message was sent/received

Subject

The subject of the message

Count

The count or number of messages

Action

Click the Reply button to respond, or add more information to a sent message